Stella McCartney
“The Italian touch is truly unique. I like their craftsmanship, their attention to detail".
Sustainability is the word that represents Stella McCartney. The eco-conscious luxury brand is synonymous with very specific ethical principles which are reflected in its creations which range from ready to wear for women, men and a line dedicated to children, up to accessories, lingerie and the world of beauty.
The collaboration between Drop and Stella McCartney began in the second half of 2020 in a year in which there was a strong need for companies to reorganise and revolutionise themselves, to keep up with unprecedented change.
In April 2021 it materialised with the publication of the new e-commerce site.
What we’ve done
(10)-
Merchant of Records
-
Duties management (Duty Relief)
-
Return flow optimization
-
Cross-border optimization
-
Custom-made OMS (Salesforce CC)
-
Integrated logistics
-
Drop BI
-
Customer care (2nd level)
-
Custom reports
-
Fraud management
Results
-
+16%
From January 2023 AOV increase of 16% → €460
-
€145k
Decrease in return duties through reintroduction with exemption, estimated saving from January 2022 to today
-
€100k
Reduction of the cost of customs procedures through the use of a customs account → saving €100,000 per year
Want to know more?
Design & Development by Basilico Agency
Â
3D model created by modifying "Flower Point Cloud Photogrammetry" © Moshe Caine (Licensed under CC BY 4.0)
Drop s.r.l.
VAT 01383870431
Headquarter: Via Sandro Pertini 1 – 63812 Montegranaro (FM)
Drop is part of Horsa Spa