Customer Care

Selling is important but it is equally important that the customer is satisfied.
Through our Customer Care team, we offer assistance before, during and after the sale.
We manage boutiques, so our customer care service is on a human level.
Forget the call centre concept.

We manage pre-sales and post-sales, multilingual and multichannel, with a dedicated telephone number and e-mail address for each e-commerce managed. We have an advanced helpdesk CRM complete with a ticket system that guarantees the processing of requests in rapid and controlled times with a predefined escalation procedure.