Omnichannel, OMS, DOMS
20 years ago e-commerce was basically done through a platform. E-commerce was a site.
Today that is no longer true.
We are moving towards what we call 'total commerce': warehouses, sites, shops, marketplaces, dropshippers, suppliers, etc.: all integrated to create a single commerce system that puts the customer at the centre.
Total commerce is realised through processes that require a complex ecosystem of technologies and resources.
This ecosystem requires coordination. For this orchestration, the function of the OMS (Order Management System) appears strategic.
Drop partners with Fluent Commerce, the leading order management system that improves the customer experience, optimises fulfilment and solves inventory visibility problems.