Roots and Principles

We come from Le Marche, a land between sea, countryside and mountains. A splendid, authentic middle land, rich in culture and humanity.

This background has taught us to see a world made up of human beings, not just customers. We believe in balance, a kind of harmony between people, numbers and technology. Balance between satisfaction of the customer, the company and its people. We prefer to call ourselves "people centric" rather than "customer centric."

Empathetic rather than self-referential, you will often find us mixing irony (even toward ourselves) and pragmatism.
We are "earthy people," with informal and direct language, a vector of substance (desirable!) and awareness.

We try to be authentic.
20 years ago as a joke we came up with this slogan: e-business & love! Even today we still struggle to come up with a better one.

Organization

Drop looks with curiosity at innovative models that move beyond the classic pyramid and managerial approach.

We have read about Holacracy, Self Management, Agile, Scrum, OKR, etc.
A culture is forming in Drop, that of a disciplined horizontal organization where each person enjoys the freedom that is useful to enable commitment and passion, in an atmosphere based on trust and a desirable good mood.

Evolution does not disregard process and structure, but runs fast toward an arrangement of teams, committees, worksites: micro-units made up of people who do not respond to commands, but are actively involved.
We are moving beyond the organization based on control, error taboos, hierarchy and roles rigidly pegged to skills.

Sustainability

For us at Drop, sustainability is an implicit value that starts from respect for people to a focus on protecting nature and our earth. Today we have no rules or certifications in this regard, but we have sensitivity and attention. We are working towards B Corp Certification, we will keep you updated on this front.
Our unconscious actions: we incentivize the use of pick-up points to reduce emissions from e-commerce deliveries, we limit the use of paper, we restrain ourselves with air conditioning by taking advantage of the insulation provided by the rooftop garden, we recycle coffee filters to fertilize, we insist on proposing xeriscaping for the company's garden, we have adopted and planted 240 olive trees; we like the turn we have taken with conference calls, limiting unnecessary travel.

In sustainability we are also there, people: we are against precariousness and seek lasting professional ties. In contracts and in our relationship with clients and suppliers we put honesty, candor and respect before profit.
To Clients we offer ethical contracts with reasonable way-outs. We oppose "ad nutum" termination clauses imposed by virtue of dominance.

Viewpoints

Keep us curious children
We like the idea of approaching technological innovation with a child's eyes, with that enthusiasm, with that sense of discovery and excitement for exploration.
Our engine is based on curiosity, enthusiasm, exploration, experimentation, acceptance of error as part of the game.

Simple or complex
Complexity is as fascinating as the exercise of simplification is stimulating.
We try to focus on the end result (outcome), trying to overcome the sterile input/output, order/execution dynamic.

Fluidity
We seek to stimulate people to develop skills of vision, lateral thinking and solution orientation. Fluid roles that overcome the rigidity of job descriptions.

Reasonableness
We love reasonableness: to doctrines and gurus we prefer habits that are the result of readings, mistakes and experience in the field.