E-business & love! .. since 2000, with Passion.
For more than 20 years in the digital industry,
we work with passion managing both business and projects with agile methodologies,
respecting people and the client.
We are located in a beautiful region, Le Marche.
Our offices overlook the green hills.
This one you see is the Castelluccio plateau;
in the background, Mount Carrier, the scene of the 2016 earthquake.
Drop prides itself on being an example of how to work
in an evolved context by providing services to international companies
while remaining in a human, non-metropolitan context, in contact with nature.
Roots and Principles
We come from Le Marche, a land between sea, countryside and mountains. A splendid, authentic middle land, rich in culture and humanity.
This background has taught us to see a world made up of human beings, not just customers. We believe in balance, a kind of harmony between people, numbers and technology. Balance between satisfaction of the customer, the company and its people. We prefer to call ourselves "people centric" rather than "customer centric."
Empathetic rather than self-referential, you will often find us mixing irony (even toward ourselves) and pragmatism.
We are "earthy people," with informal and direct language, a vector of substance (desirable!) and awareness.
We try to be authentic.
20 years ago as a joke we came up with this slogan: e-business & love! Even today we still struggle to come up with a better one.
Drop looks with curiosity at innovative models that move beyond the classic pyramid and managerial approach.
We have read about Holacracy, Self Management, Agile, Scrum, OKR, etc.
A culture is forming in Drop, that of a disciplined horizontal organization where each person enjoys the freedom that is useful to enable commitment and passion, in an atmosphere based on trust and a desirable good mood.
Evolution does not disregard process and structure, but runs fast toward an arrangement of teams, committees, worksites: micro-units made up of people who do not respond to commands, but are actively involved.
We are moving beyond the organization based on control, error taboos, hierarchy and roles rigidly pegged to skills.
For us at Drop, sustainability is an implicit value that starts from respect for people to a focus on protecting nature and our earth. Today we have no rules or certifications in this regard, but we have sensitivity and attention. We are working towards B Corp Certification, we will keep you updated on this front.
Our unconscious actions: we incentivize the use of pick-up points to reduce emissions from e-commerce deliveries, we limit the use of paper, we restrain ourselves with air conditioning by taking advantage of the insulation provided by the rooftop garden, we recycle coffee filters to fertilize, we insist on proposing xeriscaping for the company's garden, we have adopted and planted 240 olive trees; we like the turn we have taken with conference calls, limiting unnecessary travel.
In sustainability we are also there, people: we are against precariousness and seek lasting professional ties. In contracts and in our relationship with clients and suppliers we put honesty, candor and respect before profit.
To Clients we offer ethical contracts with reasonable way-outs. We oppose "ad nutum" termination clauses imposed by virtue of dominance.
Keep us curious children
We like the idea of approaching technological innovation with a child's eyes, with that enthusiasm, with that sense of discovery and excitement for exploration.
Our engine is based on curiosity, enthusiasm, exploration, experimentation, acceptance of error as part of the game.
Simple or complex
Complexity is as fascinating as the exercise of simplification is stimulating.
We try to focus on the end result (outcome), trying to overcome the sterile input/output, order/execution dynamic.
We seek to stimulate people to develop skills of vision, lateral thinking and solution orientation. Fluid roles that overcome the rigidity of job descriptions.
We love reasonableness: to doctrines and gurus we prefer habits that are the result of readings, mistakes and experience in the field.
Drop develops first e-commerce on proprietary platform.
Drop began managing several e-commerce businesses, becoming a true pioneer in the provider scene.
It goes back more than 10 years to the first omnichannel project designed and managed by Drop, developed pandering to the workflow that in that case, with that product and with that set-up, was the most effective in operational and economic terms.
Drop begins to develop on Magento platform arriving at integrations and customizations
that place Drop's solutions at the top of e-commerce offerings in all directions:
scalability, agility, customization, features.
Today Drop is an official Adobe Magento partner.
Drop becomes the Italian partner of Pimcore, now the leading PIM/DAM and Digital Experience Platform global.
Participation in the Shanghai E-commerce Expo.
Drop starts doing research to acquire specific know-how for accessing the Chinese market and far east. Over the years, considerable specific know-how and a network of relationships and partners.
Drop moves its infrastructure to Google Cloud platform, thus coming to ensure the maximum power, stability and scalability to its offerings.
Introduction into the Drop e-commerce ecosystem of Agathea, a marketing platform
With Agathea, Drop strengthens and consolidates its position on the behavioral marketing.
Drop launches innovative "Click in Store" platform (aka Brick&Click) that enables retailers to be able to retail products that are not available in store using a B2B2C technique.
Drop accelerates growth by launching major collaborations: Jil Sander, Ducati, OAMC release for Supreme
Drop signs partnership agreement with Poste Italiane for a common value proposition and
becomes a partner of Shopware the most modern headless e-commerce platform on the market.
March 10 evolves its "agile company" model by implementing total smart working. The office becomes a place usable by anyone who likes to experience it, no longer an obligation.