Trust gets smarter: Drop implements Feedaty with AI boost on EsdCodes.com

This word-of-mouth helps create a strong bond between the customer and the brand, promoting long-term loyalty and boosting performance. That’s why we’ve partnered with Feedaty, a leader in certified reviews, and have already implemented it on Esdcodes.com, an international e-commerce platform offering software solutions, operating systems at competitive prices and with excellent support.

Feedaty's certified reviews ensure authenticity through a verified process, collecting opinions only from actual buyers. This transparency is crucial not only for increasing customer trust but also for improving SEO. In fact, Feedaty generates structured data that search engines interpret as trust signals, enhancing product visibility in search results through "rich snippets," like the well-known star ratings displayed on Google.

Feedaty goes beyond just collecting feedback. Thanks to Sentiment Analysis, it can analyze the content of reviews in a granular way, assessing the tone of the expressed opinions. This provides brands with a complete overview of general sentiment, categorizing reviews based on the underlying emotion. The tool is extremely useful for identifying not only perceived strengths but also potential areas for improvement, enabling targeted actions based on real customer feelings.

But that's not all: with Artificial Intelligence (AI), large volumes of data can be managed efficiently, quickly analyzing reviews to provide valuable insights. AI can, for example, identify recurring patterns in customer feedback and suggest corrective or improvement actions, optimizing not just the product offering but also communication and marketing strategies. This proactive approach is essential for ensuring that our e-commerce clients not only stay competitive but are always one step ahead of the competition.

Thanks to our collaboration with Feedaty and the trust of Esdcodes.com, the e-commerce platform is now perceived as more reliable and transparent, contributing to improved performance. It’s not just about reviews, but a true tool for growth and optimization.

In this way, we help brands grow and stand out in an increasingly competitive market.

— 10 October 2024